KM ConsultingIf you don't have the right strategy for your Organization's Knowledge Management initiative, the odds of meeting your objectives are slim. Capitalize on our extensive experience successfully building a complete strategy for sustained success.. We have helped organizations that include Novell, Veterans Affairs, U.S. Air Force, EMC, SolarWinds, Altiris, and others. Altiris, for example, increased every KM metric by 300% to over 1,000%.
|
KCS Consulting
KCS Consulting - Knowledge Centered Support has enormous potential to transform your customers' support experience. But without a deep understanding and extensive experience implementing KCS, few organizations reach that potential. Save money and frustration. Do it right the first time, or fix whatever is inhibiting that potential. In most cases we can get you on track in less than 60 days at a fraction of the cost of mediocrity. A complete strategy for sustained success.
|
Mgmt. & Staff TrainingWe provide a broad spectrum of training courses, including Train the Trainer, to equip your managers and core team with the knowledge and skills they need to succeed. Once you have an executable strategy for sustained success, you have to have a holistic training program to maximize your results. Almost any trainer can impart information, but for KM and KCS to succeed, you have to change perceptions, attitudes, and inspire confidence in your strategy and outcomes. This is where KnowledgeTraks excels. We have a track record of 25 years of success.
|
Train the Trainer
We have developed a style of training that engages all the senses, and is designed to not just increase knowledge, but more importantly, to change perceptions and attitudes. We have trained trainers in many countries, turning average trainers into champion trainers. We are happy to provide all the training you and your staff need, but if you are a large organization, it is often necessary to build an in-house training team that allows you to sustain and scale your training long after we have gone, inspiring the experienced, and accelerating new hires competency and success.
|
Telephone435-469-0948
|
|